Diceomatic - Pilot Run Update/Tariff Concerns

Diceomatic - Pilot Run Update/Tariff Concerns

Hey there!

Just a quick update to let you know that the remaining packaging is complete, and we're set to resume pilot run shipping via air by tomorrow. The shipment is expected to arrive within the updated delivery window:

  • April 19-24: Pilot run delivered – 300 backers receive their orders

Additionally, here's some footage from the factory, where Diceomatics are being prepared for shipment:



Tariff concerns:

Due to recent sudden tariffs, we have updated our Diceomatics fulfillment and shipping plan.

- Our pilot shipment is still heading to the U.S. and won't be subject to import tariffs.

- Regarding mass fulfillment, import regulations will change at the end of this month. As a result, any units shipped from May onward will be subject to the new tariffs.

That said, to address some of your concerns:

➡️ Your price will not change due to these tariffs.
➡️ We’ll be prioritizing international orders for now, and we’re keeping a close eye on shipping rates in case they come down.

Thanks for your continued patience and support — we’re doing everything we can to get your orders out smoothly and as quickly as possible.

- Yarro Studios Team

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123 comments

Let me say this yarro…it would be very wrong of you guys with all these delays to the USA customers to “even think of passing the cost” to us customers after this long wait! Don’t you think? Very wrong of you guys to even attempt to think of this:/

Sharon Osborne

Replying to RB…you paid $300 for shipping? You are joking, yes? Please explain that, as that’s insane:/

Sharon Osborne

Please, can you “let us all that are asking here” from the USA, when we can “possibly please” expect our shipping dates? Many here are asking, as myself, with still no replies from you guys on this..this is getting very concerning…we all have been “more than patient” I feel, on the “constant” further delays of our orders not shipping for one reason, or another, and now we are all sitting here again, with no shipping dates still given to us, or any kind of idea on an arrival for our orders. You sidestepped the question from another here with your pilot response…Please when again are us in the USA getting a round about shipping date? What is your expectation of this timeframe? Please give us the respect as your supporters to provide this response.

Sharon Osborne

@RB – At the moment, we’re working to avoid passing these costs on to our customers. In the meantime, we’ll continue fulfilling international orders while we explore further solutions for U.S. orders.

Yarro Studios Support

When you say price will not change are you also stating that you are not going to hammer us with shipping costs like you did for the flipdie campaign ($300 shipping over original cost for me)

RB

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