Hey there!
Just a quick update to let you know that the remaining packaging is complete, and we're set to resume pilot run shipping via air by tomorrow. The shipment is expected to arrive within the updated delivery window:
-
April 19-24: Pilot run delivered – 300 backers receive their orders
Additionally, here's some footage from the factory, where Diceomatics are being prepared for shipment:
Tariff concerns:
Due to recent sudden tariffs, we have updated our Diceomatics fulfillment and shipping plan.
- Our pilot shipment is still heading to the U.S. and won't be subject to import tariffs.
- Regarding mass fulfillment, import regulations will change at the end of this month. As a result, any units shipped from May onward will be subject to the new tariffs.
That said, to address some of your concerns:
➡️ Your price will not change due to these tariffs.
➡️ We’ll be prioritizing international orders for now, and we’re keeping a close eye on shipping rates in case they come down.
Thanks for your continued patience and support — we’re doing everything we can to get your orders out smoothly and as quickly as possible.
- Yarro Studios Team
123 comments
@Collin @Elizabeth @Louise – We completely understand your concerns about the delays and the impact they’re having. Although we’ve provided our best estimates, the complexities of manufacturing at this scale, combined with the current tariff situation, have led to some unexpected setbacks.
Please know that we are doing everything possible to manage this and are actively exploring the best alternatives as we navigate the uncertainty with the tariff updates.
@Craig – All pilot run shipments are going to the US. We need to complete the pilot run first—it’s a crucial step to ensure everything’s working as expected before we move into full production and fulfillment. Getting that early feedback helps us catch and avoid bigger issues down the line.
We completely understand how frustrating this can be—our sincerest apologies.
How do I know if I am one of the first 300? How much will be extra that I (we) will be charged? I have never waited so long for a fulfillment on a product before, this has been hard as this was all gifts for last year….. Please le me (us) know who got on the list or will have extra $$ to send for backing this product.
So is dragons now getting the blue box of might?
Hello,
Just double-checking, as an EU backer: will my shipment come from the US or from the manufacturer, straight to our european distributors?
Also to double-check: when you say that our price will not change, that is for every person, regardless of country, right?