Diceomatic - International Fulfillment Update

Hi everyone,

We’d like to share an update on where things currently stand with international fulfillment.

Our previous timelines were built around shipping the product from Hong Kong and completing packing in each destination country. Local couriers, however, informed us that they can only generate tracking numbers once they have a confirmed in-hand date for the product.

In practice, the orders have been pre-packed in Hong Kong, requiring only labels once they arrive at their destination. Packing in Hong Kong has delayed the generation of tracking numbers, but it will ultimately speed up the simultaneous fulfillment of all remaining orders.

What’s Happening Now & Next

• All units are now being finalized and pre-packed in Hong Kong.

• Tracking for the Asia region is currently being processed.

• We expect local international couriers for all other regions to issue tracking within the next 1–2 weeks once they have the confirmed in-hand date for the product.

Thank you again for your patience and understanding. While we weren’t able to meet the earlier timelines, we truly appreciate your continued support as we work to deliver these rewards as smoothly and quickly as possible.

— Yarro Studios Team