Hey everyone!
Just a quick update on the fulfillment progress for the Diceomatic project:
On the U.S. side, fulfillment is now at 98%. The few remaining orders are related to address discrepancies (we’ve already reached out individually to those affected) and a small group of pledges that were finalized late through the Pledge Manager. These shipments will be processed over the next few days.
Regarding the remaining pending batch of international tracking numbers, the delay comes from internal courier processes taking a bit longer than expected, so finalizing the remaining tracking numbers has taken more time than planned.
Our logistics partner is actively coordinating with local couriers to speed up this process, and we’ll send out your tracking information as soon as it’s available.
Also, just a friendly reminder to complete your Pledge Manager so your order can be added to our fulfillment queue. If you’re unsure whether it’s been completed or need any help with the process, feel free to reach out to us at support@yarrostudios.com— we’ll be happy to assist.
Lastly, feel free to check out our quick troubleshooting guideline if you are experiencing any slight mechanical or spinning issues with your device:
https://yarrostudios.com/blogs/news/diceomatic-troubleshooting-guide
Thank you for your understanding and patience as we bring this last phase across the finish line.
With gratitude,
– Yarro Studios Team
9 comments
Just got mine today, and they look great!
Still patiently waiting for my tracking #. I’m hoping I can get a real update on my order in the next 2 weeks!!!
Dude I’m Soo excited been waiting forever for them but it’ll be so worth it 🙏🏻. And they’ve always updated us so hopefully soon I get mine in Germany. Can’t wait to get my hands on it.
Do you have an estimate on how much longer it will take for the rest of the tracking information to be sent out? Also do you happen to know what percentage of International customers have received their orders?
We got ours!!! We absolutely love them.
They are sturdy and beautiful. I love fidgeting with mine. I’m so grateful for your brilliant work, Yarro Studios!!!