Diceomatic Troubleshooting Guide
During shipping, it's possible for wheels or bearings to shift slightly. The good news? A few small adjustments can usually fix everything.
We recommend:
- Carefully removing and reattaching the wheels.
- Loosening the bearings to restore smooth spinning.
This quick troubleshooting guide walks you through common fixes that can restore your device's performance.
Step 1: Open the Device Properly
- Loosen all screws completely.
- Flip the device over so the clear window side is facing up.
- Place the screws in a bowl or container to avoid losing them.
- Carefully lift off the top cover with the windows.
⚠️ Important: Do NOT lift the back cover after loosening the screws—you might lose small parts like screws or the spring.
Step 2: Inspect Bearings and Reattach Wheels
- Remove the wheels from the device.
- Take out the small bearings from the center of each wheel.
- Spin the bearings freely by hand to loosen them up.
- Once they spin smoothly, reinsert them into the wheels.
Step 3: Check Internal Wire Screws
Check the screws that hold the internal wire in place. If they’re loose, they can affect how smoothly the wheels spin.
Step 4: Reassemble the Spinner
Once everything is checked and adjusted:
- Reassemble the device.
- Give it a spin to test how it performs!
These simple steps should help restore proper spinning functionality.
Still having trouble? Don't hesitate to contact our support team at support@yarrostudios.com — we're happy to help!
- Yarro Studios Team