Diceomatic Troubleshooting Guide

Diceomatic Troubleshooting Guide

During shipping, it's possible for wheels or bearings to shift slightly. The good news? A few small adjustments can usually fix everything.

We recommend:

  • Carefully removing and reattaching the wheels.
  • Loosening the bearings to restore smooth spinning.

This quick troubleshooting guide walks you through common fixes that can restore your device's performance.


Step 1: Open the Device Properly

  1. Loosen all screws completely.
  2. Flip the device over so the clear window side is facing up.
  3. Place the screws in a bowl or container to avoid losing them.
  4. Carefully lift off the top cover with the windows.

⚠️ Important: Do NOT lift the back cover after loosening the screws—you might lose small parts like screws or the spring.


Step 2: Inspect Bearings and Reattach Wheels

  • Remove the wheels from the device.
  • Take out the small bearings from the center of each wheel.
  • Spin the bearings freely by hand to loosen them up.
  • Once they spin smoothly, reinsert them into the wheels.




Step 3: Check Internal Wire Screws

Check the screws that hold the internal wire in place. If they’re loose, they can affect how smoothly the wheels spin.


Step 4: Reassemble the Spinner

Once everything is checked and adjusted:

  • Reassemble the device.
  • Give it a spin to test how it performs!

These simple steps should help restore proper spinning functionality.
Still having trouble? Don't hesitate to contact our support team at support@yarrostudios.com — we're happy to help!

- Yarro Studios Team

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