Hi everyone,
We want to give you an update on where things stand with fulfillment and share what’s caused a recent delay — along with what we’re doing to keep things moving forward.
What Happened — And What’s Been Fixed
As the first two batches of units reached the U.S., we discovered a few errors in the listing(s) which required a manual audit to ensure everything was accurate and properly recorded.
This step took time, but was necessary to avoid errors in fulfillment.
The good news: the issue has now been resolved, and the inventory is actively being processed at the warehouse.
Fulfillment Progress
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Over 15,000 units have arrived in the U.S., representing approximately 55% of all orders (1 set of 5 devices is considered one unit).
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These units are currently being labeled and prepared for delivery, and tracking numbers are emailed as packages are handed over to the courier.
- Another large batch of tracking numbers was sent out this morning, so keep an eye on your email inbox!
Remaining Batches to Be Dispatched from China
The last batch is ready at the factory, and we’re arranging pickup now — expected within this week.
Expected Timeline
Remaining Orders:
Will be labeled and delivered in batches over the course of 4 weeks (from 7/28 to 8/25).
We know it’s been a long road, and we can’t thank you enough for your continued support and patience. We’re working hard to finish strong and get these rewards into your hands as soon as possible.
With gratitude,
– Yarro Studios Team
55 comments
Hi, thanks for the update… I have a potential issue… We’re moving from NJ to CA, close date on our house is August 20th… Should I give you my new address now or wait to see if you might ship for receipt prior to our move? Please let me know, thanks much!
@James, Josh C – Thanks so much for the encouragement, it means a lot. We’re nearly there, and we can’t wait for you to get your hands on it!
@Zach, Dan dos Santos – Just a few more weeks to the finish line. Thanks so much for your support and patience!
Thanks for the updates team, I know this has been a challenge on your end as well. We all really do appreciate all of your efforts and look forward to playing with all of the goods!
Nice work! Can’t wait!