Hi everyone,
We want to give you an update on where things stand with fulfillment and share what’s caused a recent delay — along with what we’re doing to keep things moving forward.
What Happened — And What’s Been Fixed
As the first two batches of units reached the U.S., we discovered a few errors in the listing(s) which required a manual audit to ensure everything was accurate and properly recorded.
This step took time, but was necessary to avoid errors in fulfillment.
The good news: the issue has now been resolved, and the inventory is actively being processed at the warehouse.
Fulfillment Progress
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Over 15,000 units have arrived in the U.S., representing approximately 55% of all orders (1 set of 5 devices is considered one unit).
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These units are currently being labeled and prepared for delivery, and tracking numbers are emailed as packages are handed over to the courier.
- Another large batch of tracking numbers was sent out this morning, so keep an eye on your email inbox!
Remaining Batches to Be Dispatched from China
The last batch is ready at the factory, and we’re arranging pickup now — expected within this week.
Expected Timeline
Remaining Orders:
Will be labeled and delivered in batches over the course of 4 weeks (from 7/28 to 8/25).
We know it’s been a long road, and we can’t thank you enough for your continued support and patience. We’re working hard to finish strong and get these rewards into your hands as soon as possible.
With gratitude,
– Yarro Studios Team
55 comments
Is it too late to update my shipping address for my order?!?
@Mark Jones, Nina, Ed van der Lingen – You can expect tracking information and your rewards within the expected timeline (from 7/28 to 8/25). Thank you!
I hope the 3rd BATCH find his way to THE NETHERLANDS – EUROPE.
Hi. So glad to hear, US orders have arrived… But my order in Germany is still missing… anything about fulfillment status in Europe? Who can I ask about tracking? Regards Nina
How can I find out what batch my shipment is in?